The legal stuff - Cookie Policy
Just like most companies, we have a range of information we're required to provide, or support our customers with, such as privacy policies, cookie policies and terms and conditions.
We know nobody likes these, but they're required, as much to protect our guests as ourselves.
Table Of Contents
Introduction
Our website, https://splendidhealththailand.com (referred to as “the website”), uses cookies and similar technologies (for simplicity, all such technologies are referred to as “cookies”). Cookies may also be placed by third parties we work with.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
1. What Are Cookies
A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies help websites function correctly, remember your preferences, and improve your browsing experience.
The information stored in cookies may be returned to our servers, or to the servers of relevant third parties, when you visit the website again.
This policy explains what information cookies collect, how we use them, and why some cookies are necessary. It also explains how you can manage or disable cookies, although doing so may affect how the website functions.
For more general information, please read “What Are Cookies”.
2. How We Use Cookies
We use cookies for several reasons, which are explained in this policy. In many cases, there are no industry-standard options for disabling cookies without affecting the functionality they provide.
If you are happy with our use of cookies, you can accept them. You also have the right to decline some or all cookies, although this may impact how the website displays or works.
3. What are scripts?
A script is a piece of program code that enables our website to function correctly and interactively. Scripts may run on our servers or on your device.
4. What is a web beacon?
A web beacon (also known as a pixel tag) is a small, invisible image or piece of text used to monitor website traffic. Web beacons help us understand how visitors use the website by collecting certain information.
5. Cookies
5.1 Technical or functional cookies
Some cookies are necessary for the website to function properly and to remember your preferences. These cookies make it easier for you to use the website by remembering settings such as preferences or actions you have already taken.
These cookies may be placed without your consent, as they are essential to the operation of the website.
5.2 Statistics cookies
We use statistics cookies to understand how visitors use our website. These cookies help us improve performance and user experience by providing insights into website usage.
We ask for your consent before placing statistics cookies.
5.3 Marketing/Tracking cookies
Marketing or tracking cookies are used to create user profiles, display relevant advertising, or track users across websites for marketing purposes. These cookies may be set by us or by third-party services.
5.4 Social media
Our website may include embedded content from social media platforms such as Instagram, X (formerly Twitter), Facebook, WhatsApp or LinkedIn. This content may use cookies set by those platforms.
These platforms may process certain information for personalised advertising. Most of these companies are based in the United States.
5.5 Disabling Cookies
You can manage or delete cookies through your internet browser settings. You can also configure your browser to notify you when cookies are placed.
Please note that disabling all cookies may prevent parts of the website from working correctly. If you delete cookies, they may be placed again after you give consent on your next visit.
6. The Cookies We Set
6.1 Functional
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| _lscache_vary | splendidhealththailand.com | Litespeed sets this cookie to provide the prevention of cached pages. | 2 days | Functional |
| hasLogoShrunk | splendidhealththailand.com | We set this cookie to shrink down the logo on our website after you’ve scrolled down a page for the first time, so you can see our content better. | N/A | Functional |
| lastScrollDate | splendidhealththailand.com | We set this cookie to assist with the ‘hasLogoShrunk’ cookie and remember the date you last visited. | 1 day | Functional |
| rc::c / _grecaptcha | google.com | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. | 6 months | Functional |
| cmplz_cookie_data | splendidhealththailand.com | This cookie is set by our cookie preference software to remember the preferences you specified when you gave consent, or removed consent, for cookies on our website. | session |
Functional |
| cmplz_policy_id | splendidhealththailand.com | Complianz, our cookie plugin, sets this cookie to keep track of accepted cookie policy IDs. | 100 days | Functional |
6.2 Preferences
We do not currently use preference cookies on this website.
6.3 Statistics
These cookies are those we set for statistical or analytics purposes. These help us track user activity on our website so we can improve the site and your experience on it.
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| _pk_id* | splendidhealththailand.com | Used by Matomo, a site analytics plugin, to track visitors, sessions and site usage data. | 13 months | Analytics |
| _pk_ses* | splendidhealththailand.com | Used by Matomo, a site analytics plugin, to track visitors, sessions and site usage data. | session | Analytics |
| MATOMO_SESSID | splendidhealththailand.com | Used by Matomo, a site analytics plugin, to track visitors, sessions and site usage data. | session | Analytics |
6.4 Advertisement
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| NID | .translate-pa.googleapis.com | NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. Functionally, it’s what allows the user of features on our website such as Google Maps, Google Translate and Google Fonts. If you do not accept this cookie, you cannot use those features as intended. | 6 months | Advertisement |
6.5 Other third-party services used on our website
| Service | Why | Description | Applicable policies |
|---|---|---|---|
| Google Fonts | To serve certain fonts of text on our website | We use fonts, provided by Google Font service, in areas of our website. | https://policies.google.com/privacy |
| YouTube | To embed video content on our website | We use YouTube for embedding videos linked from our own YouTube channel, or those of others that are relevant to the content on our website. | https://policies.google.com/privacy |
7. Third-party cookies or software
We use cookies and software provided by trusted third parties, including:
Matomo Analytics (self-hosted in the UK): helps us understand how visitors use our website. Data is not sent outside the UK and the platform is ISO 27001:2022 certified. More information: https://matomo.org/matomo-on-premise/
Feature testing cookies: occasionally used to test site improvements and ensure a consistent experience.
Google Maps: used to display maps and sets the NID cookie.
Google Fonts: used to serve fonts and sets the NID cookie.
8. Consent
When you visit our website for the first time, you will see a cookie banner explaining our use of cookies. By selecting “Save preferences”, you consent to the cookies you have chosen.
You can change or withdraw your consent at any time via your browser settings or cookie preferences.
6. More Information
If you have questions about our use of cookies or would like more information, please contact us:
Email: will@splendidvoyage.com
Phone: +44 7870 343 117
You can also read more in our Privacy Policy.
